Privacy Policy

At Zerentia, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on our website.

Information We Collect:

• Personal Information: When you make a purchase or attempt to make a purchase on our site, we collect information such as your name, shipping address, billing address, email address, phone number, and payment details (including credit or debit card information).
• Browsing Information: We automatically collect certain data about your visit to our website, such as your IP address, browser type, pages you visit, and interactions with our site.
• Cookie Information: We use cookies and similar technologies to enhance your user experience, analyze site traffic, and personalize the content you see.

How We Use Your Information:

• Order Processing: We use the personal information we collect to process and fulfill orders, including payment processing and shipping organization.
• Communications: We use your email address and phone number to send you updates about your order status and any important notifications related to your purchase.
• Marketing: If you have consented, we will send you promotional emails with information about special offers, new products, and updates. You can opt-out of these communications at any time.
• Website Improvement: The information we collect helps us analyze and improve our website’s functionality and customer experience.

Sharing Your Information:

• We do not sell, rent, or trade your personal information to third parties. However, we share some of your data with trusted service providers, such as shipping companies and payment processors, to ensure your order is processed correctly.
• We may share your information to comply with applicable laws, respond to legal requests, or protect our rights.

Protecting Your Information:

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and managerial measures to safeguard the information we collect.

Your Rights:

• Access and Correction: You can access, update, or correct your personal information at any time by logging into your user account.
• Data Deletion: If you wish to have your personal information removed from our records, please contact us at [info@zerentia.com], and we will make every effort to comply with your request, unless we are required by law to retain certain data.
• Opt-Out: If you have consented to receive marketing communications, you can withdraw it at any time by clicking the “unsubscribe” link in the emails we send or contacting us directly.

Changes to This Policy:

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you if the modifications are significant.

Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [info@zerentia.com] or call us at 551-375-6704.